Certification Coordinator

Company:  Russell Taylor Group Ltd
Location: Surrey
Hours: Full Time
Type: Permanent
Job Requirements / Description
Role: - Certification Coordinator Salary:- Competitive Location: - Surrey- Hybrid role with combination of office and homework Type:- Permanent Russell-Taylor Group have two positions available for Certification Coordinator to join a Global Third-Party Testing Company. This role is a permanent position with a hybrid combination of home and office work which will be based in Surrey- the site is accessible by train if you do not drive. This is an office-based role where you will be working within the Certification support team. What will I do day to day? The role will require you to support the Certification team with "non-technical" requirements this will include helping to monitor, drive and improve the performance of the certification programs which ultimately will improve customer satisfaction and increase financial performance of the business. You will be the first point of contact for all UK based certification and follow up services. You will schedule and maintain licence renewals, factory inspections, annual testing and laboratory audits and set ups ensuring that this is booked in and taken place when required. Provide project management support when required. You will compile document packages and release of certificates to customers. For example, audit report packages toe ensure that criteria are met. Handle confidential documentation for clients- you will have to label, upload, archive, and document quality control of electronic files in accordance with instructions. Update records when required. Raise invoices and quotes for completed certification activities. What skills/requirements do I need to have for this role? Due to you being the first point of contact for customers- you must have excellent communication (written & verbal). Previous experience in an administrative type of role which will have involved, planning, and dealing with customers. Must live in the Surrey area and be happy to be on site a couple of times a week. Ability to work within a fast-paced environment and be able to switch tasks when required so top organisational skills are a must. Ability to work within a team, but independently Excellent IT skills- MS Teams, Word, Excel, Database etc. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p s : / / w w w . r u s s e l l - t a y l o r . c o . u k / p r i v a c y - p o l i c y on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please get in touch on h r @ r u s s e l l - t a y l o r . c o . u k
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