Community Coordinator

Company:  Services For The Underserved, Inc.
Location: New York County
Hours: Full Time
Type: Permanent
Job Requirements / Description
Position Overview:
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family!



S:US is seeking a Community Coordinator for our women's shelter in Manhattan


This position is located at 35 W. 126th Street New York, NY 10027




Minimum Salary:$15.82/hr.

Maximum Salary:  $15.82/hr.


The Community Coordinator will work as a member of a team to improve relationships between the Shelter program and the neighboring community including residents, businesses and Community Police Officers. Community Coordinators will focus on safety, security and quality of life issues. The Community Coordinator will assist in problem solving, communication and relationship building. Community Coordinators will identify resources in the community for Shelter residents and will develop collaborative community projects for both Shelter Residents and neighbors to participate in.



Communicates and documents all program activities, incidents, issues and other relevant information in a complete, professional and timely manner.

Reads all logs books, emails and incident reports at the start of shift.

Updates all log books throughout shift and before ending shift assignment.

Completes and submits incident reports as they occur.

Completes shift summary report before ending shift assignment.

Receives, acknowledges receipt of and documents all complaints/concerns expressed by neighbors or other community members.

Attends and participates in regular staff meetings and community meetings as assigned.

Enforces shelter rules uniformly and consistently.

Responds appropriately to needs and crisis situations, such as mediating basic interpersonal problems between residents and summoning emergency personnel.

Facilitates the Good Neighbor Policy orientation for each new resident.

Facilitates and/or participates in a Good Neighbor Focus group with residents focusing on neighborhood concerns and to generating ideas for positive community participation.

Develops and coordinates community engagement activities for shelter residents.

Participates in ongoing individual supervision, team meetings, case conferences, division meetings and trainings as appropriate and assigned.

Assists Shift Supervisors with fire drills and building evacuations during emergencies and provides client with fire safety and prevention information as needed.

Maintains CPR/ First Aid Certification

Remains on-duty until properly relieved.

Wears S:US branded clothing while conducting neighborhood walks and when serving as a shelter representative in the community.

Works a schedule that includes some weekend and evening hours.

Performs other duties related to the program as assigned by the Shift Supervisor, Facility Manager and/or Program Director.

Complies with all SUS Employee Policies, Procedures, and Protocols.

Working knowledge of various computer software programs including email, Microsoft Word, Excel, and PowerPoint.

Evening and weekend hours may be required.

Performs other duties as assigned.


High School Diploma required; Associates Degree preferred

2 years of experience in a large residential setting is required

Strong interpersonal and communication skills required

Valid Driver’s license with clean record subject to Agency’s insurance review and approval


Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus.  If hired for one of our city sponsored programs, this requirement must be met by your date of hire.


Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’




Company Overview:

Join a team of employees who cares about the wellbeing of others.  We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 


S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Talent Acquisition at


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