Customer Service

Company:  Uniting People
Location: Stoke-on-Trent
Salary: £18,500 - £22,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
£18,500 to £22,000 + Bonus Monday to Friday, 37.5 hours Butt Lane- Talke We are ideally looking for people with the below skills to work within our clients fast paced customer service department: * Self-motivated and able to work to and achieve a variety of targets * Excellent rapport building and communication skills * Good computer skills including the use of word, excel and outlook * Professional, polite and a desire to earn money * An excellent telephone manner and the ability to deliver a high level of customer service * Excellent attention to detail Your daily role will include: * Taking inbound calls from customers looking to discuss their account * Fact finding and data inputting onto our in-house computer system * Provide advice to customers on insurance products BENEFITS: * 28 days holiday inc Bank holidays, increasing to 33 with length of service * Day off on your birthday * Length of service bonus – after 2 years’ service in November £100 bonus per year * Free car parking * Company sick pay * HSF health plan * Paid for CII (Chartered Insurance Institute) qualification * Absence Raffle each year * Auto enroll pension * Quarterly performance raffle * On-going training and development * Discounts and benefit package with Wider Wallet
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