Company:  Brook Street
Location: Leamington Spa
Hours: Full Time
Type: Permanent
Job Requirements / Description
Client Care Administrator Salary £20,000 Monday - Friday 9:00am - 5:00pm OFFICE BASED Within this role you will work with a growing and busy team of administrators responsible for dealing with clients on several complex matters such as Deputyships and disputes with local authorities in relation to long term care funding. DAY TO DAY DUTIES: You will deal with progressing matters in dispute in relation to local authority funding for long term care. You will deal with drafting forms and documents to progress applications for deputyship on behalf of clients. You will deal with ensuring complaints are recorded and acknowledged and liaise with the relevant Team Leader to ensure that these are progressed, plus drafted responses. You will review files and chase for outstanding information where required. ABOUT YOU: Excellent communication and organisational skills Excellent Administration skills and be able to use computer systems You must have excellent attention to detail You must be enthusiastic and conscientious Essential: Previous administration experience is essential, and we are looking for someone who is used to working in a busy office environment, with daily deadlines. Experience in answering and dealing with telephone calls and emails in professional and efficient manner. You must have knowledge of using Microsoft Outlook, Word, and basic level of knowledge of using Microsoft Excel
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