SERVER - Full-Time

Company:  Hollywood Casino Aurora
Location: Aurora
Hours: Full Time
Type: Permanent
Job Requirements / Description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:

 

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

 

Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.:
Deliver internal and external guest service in accordance with company service standards

Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy

Communicate accurate detail of all menu items and preparation methods as necessary 

Operating a POS system

Assists with overall room functions by performing duties that include cleaning, bussing, and resetting tables, menus, and rolling silverware as needed

Maintains a clean and stocked workstation in accordance with established health and safety guidelines

Attends departmental and company meetings as required

Performs all job functions in conjunction with the guidelines described in the department standard operating procedures manual

Other duties as assigned

BRING US YOUR BEST.:
QUALITIES OF AWESOME TEAM MEMBER: 

Team player  

Excellent communicator 

Happy, Courteous and Enthusiastic

Hard working and attentive 

Responsible and dependable

Authentic and genuine

Takes pride in doing a good job

QUALIFICATIONS:

Must be 21 years of age

High school completion or equivalent required

At least 2 to 3 years of high-volume service experience preferred

Ability to maintain HCA identified responsible alcohol and food service certification

Point of Sale, cash/credit handling experience required

Ability to read, write, comprehend, and speak English

Ability to perform basic mathematical operations, including addition, subtraction, multiplication, and division

Ability to calculate figures and amounts, including discounts; able to apply to practical situations using fractions, percentages, and problem solving

Ability to stand and walk while carrying a serving tray, weighing up to 25 pounds, throughout an 8-hour shift.

Ability to describe and upsell/suggest specials, menu items, document and comprehend drink and food orders and communicate effectively to the kitchen and servers.

Ability to engage guests in college and professional sports, sports wagering (social media, apps, podcasts, etc.)

Ability to maintain a safe and clean working environment

Available to work required schedule which may include nights, weekends, holidays, and overtime as needed

This position requires working in a fast-paced environment that is subject to varying levels of noise and crowds

Physical mobility with reasonable accommodations including ability to push, pull, carry and lift up to 50 pounds

STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

 

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

 

   

We're changing entertainment. Follow us.

 

Equal Opportunity Employer

STARTING SALARY:
Starting at $7.80 an hour plus tips

Apply Now
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