Customer Service

Company:  Uniting People
Location: Warrington
Salary: £22,700 - £24,200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Do you want to be a part of a team looking after a large customer base striving to give the best customer service experience. Working within a great environment with options to progress further with the company. Salary + Bonus Salary:£22,700 Bonus: Attendance + KPI Bonus: £375 per quarter Upselling Bonus (No Sales targets/pressure) – £150 average Working Hours: Rotational Shift Pattern – 2 weeks Week 1 - Monday to Friday – 9am until 5.30pm Week 2 – Monday to Friday – 8.30am until 5.00pm What is on offer: * Bonus Structure * Free parking * 22 days’ holiday PLUS bank holidays * Pension scheme Key Responsibilities: - Work as part of a team to maintain and support performance across the campaign - Build strong relationships with customers - Find resolutions to customer issues - Promote the business in a professional manner - Provide great customer service - Take ownership for each call and reach the best possible outcome for the customer
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