Aftersales Administrator

Company:  Owen Daniels Consultancy
Location: Sandiacre
Hours: Full Time
Type: Permanent
Job Requirements / Description
Aftersales Administrator Permanent Position Competitive Salary Monday – Friday 8am-5pm Fully Office Based Based Near Long Eaton Our client is a rapidly expanding manufacturing business specialising in thermal cutting machines who are looking for an Aftersales Administrator to join their team. The ideal candidate will have previous experience in administration and customer service. Aftersales Administrator Job Description Communicating with existing customers on a regular basis and building rapport through phone calls and email. Learning about consumables and using this to provide excellent customer care Increasing consumable sales and service contracts when the opportunity arises with well-established clients Supporting the sales team with all administrative tasks including incoming sales enquiries, answering incoming calls, managing expenses, and welcoming visitors into the business. Advertising vacancies and liaising with recruitment agencies and candidates, this includes organising and partaking in interviews with hiring managers. Reconnecting with customers who haven’t been contacted for a period of time.  Aftersales Administrator Essential Skills/Experience/Qualification Required Passionate about delivering excellent customer service Strong administration and customer service experience You are organised and a keen problem solver Enjoy speaking with people over the phone Confident using Microsoft Office  Aftersales Administrator Desirable Skills/Experience/Qualification Required Previous experience within a manufacturing or engineering environment would be an advantage
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