Company:  Hollywood Casino Aurora
Location: Aurora
Hours: Full Time
Type: Permanent
Job Requirements / Description


We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 


Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

Deliver internal and external guest service in accordance with company service standards

Greets and seats guests at tables

Answers general guest questions about the property and guest services

Maintains complete knowledge of table/seat/station numbers, hours of operations, and proper table set-up

Remains current with restaurant beer, cocktail, and food menus

Keeps entry area and host stand clean and organized

Keeps host area well stocked with necessary equipment, forms, and supplies

Works in cooperation with other Team Members to provide a high quality of service

Assists as required in table maintenance and cleans when necessary

Observes and adheres to Health Department regulations regarding food handling, storage, and cleanliness of work environment

Completes opening, closing, and other side duties as assigned

Attends departmental and company meetings/trainings as required

Maintains a clean workstation in accordance with established health and safety guidelines

Performs all job functions in conjunction with the guidelines described in the Department Standard Operating Procedures Manual

Other duties as assigned

Must be 21 years of age

High school completion or equivalent required 

One year of high-volume Host/Cashier experience required

Ability to maintain HCA identified responsible alcohol service certification

Must have excellent guest service/communication skill.

Ability to operate a P.O.S. System

Must have basic math skills, including the ability to add, subtract, multiply, and divide.

Must be able to read, write, speak, and understand English.

Demonstrated ability to communicate effectively with team members and guests.

Demonstrated ability to operate electronic reservation system and flow charts.

Ability to understand and perform duties in accordance with:

Hollywood Casino Aurora Core Values

Departmental, property and company policies and standards

Internal Controls

Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.

Physical mobility with reasonable accommodations including ability to push, pull, carry and lift up to 25 pounds

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.


Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 



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Equal Opportunity Employer

$13.00 per hour

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