Venue Manager

About Us The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Inside you will find our historic dining room, One Eleven, which offers classic fare of farm-to-table local produce accompanied by a list of international and Australian wines. Our group boasts a collection of world-class hospitality venues including Sunda, Aru, Parcs and Kudo, each offering unique experiences for our valued guests. At the heart of our success is a passion for exceptional service and a commitment to excellence in all that we do. We are driven by a deep appreciation for the art of hospitality, and our mission is to create unforgettable experiences that exceed guest expectations, constantly striving to innovate and evolve to meet their ever-changing needs. We welcome positive, passionate, honest and hardworking individuals into our team and commit ourselves to the highest professional standards. We support integrity and initiative and we strive to give opportunities for personal and professional development in a supportive environment. The Opportunity We are seeking a dynamic and experienced Venue Manager to oversee the day-to-day operations of our restaurant and lead our renowned high tea service. With a new Executive Chef onboard, we're on a mission to elevate this dining room to extraordinary heights. As the heart and soul of our establishment, you'll be in charge of an exceptional team, ensuring flawless operations, inventory management and unforgettable guest experiences. About You Minimum three years' management experience in a similar environment Current Responsible Service of Alcohol (RSA) certificate Strong knowledge of food and beverage operations, including inventory management and cost control Excellent customer service skills, including confidence when dealing with complaints and resolution should the need arise Excellent communication, leadership and problem-solving skills A positive attitude that is aligned with our company values and culture Strong attention to detail and ability to multitask Ability to work flexible hours, including nights, weekends, and holidays Experience using SevenRooms and MICROS Simphony highly regarded Why join our team? All wages are above board and award or above, commensurate with experience Work for a manager that places a high priority on culture and the well-being of his staff Career progression grow with us Focused wine trainings with key industry people Generous staff discount across the group Excellent staff meals Work in a restaurant where your energy and creative input is encouraged Flexible hours and the magical unicorn of an actual work / life balance This is a full-time position on a rotating roster. Our Dining Room is open 7 days for breakfast, Wednesday to Sunday for afternoon tea, and from Wednesday to Saturday for dinner. Please note that only short-listed candidates will be contacted for this role. You must have permanent working rights in Australia to apply.