Vehicle Damage Assessor - Motor image engineer

Vehicle Damage Assessor Location: Bolton Monday - Friday 9am-5pm, 35 hours p/w Permanent Negotiable £30,000-£37,000 dependent on experience and qualifications. We are working with a great client who will fully support your career progression and reward your efforts. If you have experience as an Estimator or are currently a Motor Image Engineer and are seeking a new challenge, please read on! What is the role of the Vehicle Damage Assessor? Work to a high standard of customer service and to meeting service level agreements and departmental objectives and targets Assess, negotiate and authorise vehicle damage repair estimates using in-house image and Audatex estimating systems. Assess and negotiate vehicle total loss settlements. Manage customer expectations and potential problems, preventing escalation into complaints Monitor performance of Approved Repairers, recognising potential areas of improvement - Relationship building/liaison with Approved Repairers Provision of technical services and support to claims handling teams. What we look for in a Vehicle Damage Assessor Recent experience as an Automotive Engineer Assessor, Independent Assessor or as a body shop Vehicle Damage Assessor, Experience of using Audatex and Glassmatix systems ATA VDA Accreditation/IMI, IAEA, AQP qualifications or working towards will be advantageous. Knowledge and understanding of accident repair methods, vehicle valuations and accident damage estimating. Flexible and able to manage multiple demands and changing priorities. An efficient problem solver, with a keen eye for detail. Benefits Birthday off and up to ½ day off for Christmas shopping Contributory Pension Scheme Sports and Social activities Discounted Products and Services Annual Appraisal and Salary Review Support with industry-relevant qualifications Free on-site parking Casual Dress Code