Customer service is the provision of assistance and support to customers before, during, and after their purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring satisfaction through effective communication and problem-solving. Customer service representatives strive to meet customer needs and expectations, fostering positive experiences and building long-term relationships. By listening attentively and empathizing with customers, they contribute to brand loyalty, reputation, and business success.
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WHAT YOULL DO As a Senior Knowledge Analyst (SKA) for the Customer Demand & Innovation (CD&I) topic within BCG’s Marketing, Sales, and Pricing (MSP) practice, you will play a critical role in helping Branding / Brand Strategy projects succeed. You will work on the development of new capabilities / approaches, selling materials, and systems to suppo...
The IT Service Manager (ITSM) reports to the Head of User Services and is accountable for the application of tools and techniques to define and validate solutions within the ITSM platform (Service Now) to ensure DVSAs requirements are aligned to its strategic objectives.The post holder will work closely with the Process Owners and Functional Leads ...
About the opportunity: We are working as the internal recruitment partner for our client, an independent, family-owned company. Due to continued growth, we have an exciting opportunity for an experienced Customer Sales Advisor to join the well-established team in Bristol. The successful Customer Sales Advisor will provide an excellent service to ne...
Closing date: 20-05-2024 Customer Team Member Location: 43-51 Loudoun Street, Mauchline, KA5 5BE Pay: £12.00 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Ful...
Service Engineer (Agricultural/ Plant)£15ph - £18ph + Overtime + Days based + Company Benefits + Company VanMilborne St Andrew, DorsetAre you a Service Engineer from an Agricultural or Plant background looking for a Monday to Friday days-based, long-term and stable position with a local patch and opportunity to increase your earnings further throug...
The opportunity We have an opportunity for talented Customer Service Advisor to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. Having become a fully authorised bank in 2020, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accoun...
Field Service Engineer (Heavy Plant) Braintree£31,000 - £38,500 Basic + Overtime + Medical Scheme + Gym membership + Vehicle + OEM Training + Pension + Life assurance + Fantastic Package Are you an engineer from the HGV, plant, forklift or material handling sector? If so, this is a great opportunity to join a true OEM market leader!Work for a compa...
Manchester (Hybrid, up to 2 days WFH) | up to £25k (OTE of £27,000 - £30,000) Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for every...
Service Engineer / Field Service Technician / Mechanical Engineer required to join a leading engineering supplier of compressed air systems where you will be part of a brand new depot opening in Plymouth, with fantastic progression opportunites.The Successful Service Engineer / Field Service Technician / Mechanical Engineer will provide electrical ...
Customer Care Colleague (Fraud) Location: Sunderland (SR3 3XW) Duration: 6 months (initially). Temporary to Permanent Opportunity Pay Rate: per hour (PAYE) Hours/week: 35 hours per week. No previous banking knowledge is needed. Contact Centre experience is pre...